普华永道PWC咨询顾问训练营_01 管理咨询顾问概览(P376,part 1 P120)-2017.pdf
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1、Consulting 101Understanding consulting business1 Apr 20171You Plus|Strictly private and confidentialAgendaUnderstand client issues Best practice2You Plus|Strictly private and confidentialCourse Overview3You Plus|Strictly private and confidentialModule 1:Course overviewModule 2:Understanding consulti
2、ng businessModule 3:Consulting core skillsModule 4:Best practiceAgenda4You Plus|Strictly private and confidentialCourse objectivesunderstand the consulting landscape and know the dominant players in the industryBy the end of this course you will be able to:acquire a holistic understanding of project
3、 stakeholders,client needs,and various functions of the team and its memberslearn from best practice to use relevant tools,templates and framework to solve internal and client problemsattain a good command of business analytics and research methodologiesdevelop capabilities of synthesissharpen stake
4、holders and client communication skills123456build rapport with client and practice consultative sales approach75You Plus|Strictly private and confidentialTools and framework for this courseData gatheringa.Excelb.Process mappingc.Graphics-Infographics-Graphical process maps-Graphic facilitations-Day
5、 in the Life Scenarios-Rich pictures-Rich mediad.Graphics-Affinity Diagram-Mind mape.GraphicsData analysisa.Decision treeb.Grid analysisc.Root cause analysisd.Force Fielde.RACIf.IBPSg.Paretoh.Correlation analysisi.Regression analysisj.Distribution curvesk.SENSE Modell.Client Added Value MatrixProble
6、m identificationa.Problem statementb.Issue or hypothesis treeSolution creation&evaluationa.Convergent&divergent thinkingb.Brainstormingc.Cause and effective analysisd.Risk appraisale.Ease and effect matrix6You Plus|Strictly private and confidentialCourse modules and timelineMarAprMay0910111213141516
7、171819202122-Recommendation and solution developmentUnderstand consulting business-Building relationshipsCore consulting skillBest practice-Consulting world-ResearchModules-Understanding the client issueRemark7You Plus|Strictly private and confidentialModule 1:Course overviewModule 2:Understanding c
8、onsulting businessModule 3:Consulting core skillsModule 4:Best practiceAgenda8You Plus|Strictly private and confidentialCourse ModulesConsulting world Understanding consulting landscape Overview of consultant rolesBuilding relationships Understanding skills to make a good impression,build rapport an
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