SJT3-Answers.pdf

1、 Practice Situational Judgement Test 3 Answers Booklet This is an example situational judgement test(SJT)which will allow you to become familiar with this format of test.SJTs are commonly used by employers as part of their selection process.If you have been invited to sit a SJT this simply means the

2、 employer is trying to establish how you would potentially behave in different situations.The fictional situations you will face are usually designed by the employer to simulate the kind of decision-making you might be faced with during your employment with them.Employers will have a set of response

3、s which reflects how their ideal candidate would respond.Your responses can be compared against their model responses to help the employer decide if you are a good fit within their organisation.But remember this test is just one contributing factor to a rounded selection process;employers will never

4、 use the results from one test in isolation,so dont worry if you feel you havent done well.There is no time limit to this test however your first answers are usually the most accurate,so try not to spend too long thinking about each one.There are four different scenarios to this test and each scenar

5、io contains four questions.Scenario 1:Most and Least Likely to Perform Scenario 2:Ranked Response Scenario 3:Most and Least Effective Scenario 4:Rated Responses The questions begin on the next page Practice Situational Judgement Test For personal use only.Unauthorised copying or distribution in prin

6、ted,electronic,or any other form in whole or in part,is prohibited without prior written permission from AssessmentDay.Page 2 Document last updated 09-04-2013 AssessmentDay www.assessmentday.co.uk 1.Most and Least Likely to Perform In this test you will be asked to imagine yourself in a number of di

7、fferent scenarios and roles.You will be presented with situations and asked to select the response you believe you would be most and least likely to make to these situations from a range of options.It is recommended you read all the possible responses before deciding how to respond.As this test is d

8、esigned to help you practice your approach to Situational Judgement Tests,commentary is provided giving information on which answers are considered to be most effective,least effective and which answers are somewhere in between.Of course,there is always a certain level of judgement involved with reg

9、ard to how effective each response is likely to be.The commentary provided is based on a considered understanding of global,generic competencies for each level;in other words,what most organisations and employers would expect from their employees.The ideal response will vary from organisation to org

10、anisation and this should be borne in mind when completing an SJT in a live,recruitment context.Being aware of the organisational competencies,culture and style of your potential employer is very important when deciding your answers to a Situational Judgement Test,in addition to drawing on your own

11、experience,skills and approach.SCENARIO 1 You are a manager at the Saldringham branch of a national DIY superstore chain.The chain is called Distinctly DIY and you are one of 4 duty managers who work daily shifts at the Saldringham store and who report to the Store Manager.The store is divided into

12、two main areas;1)interior DIY,plumbing and decorating and 2)exterior DIY,gardening,garden buildings and furniture.There are usually 2 duty managers working on any one shift and each duty manager will be responsible for one of the two areas.The shifts are 7.30am to 3.30pm and 12.30pm to 8.30pm.The st

13、ore is open 8am to 8pm every day apart from Sundays when it is open from 10am to 4pm.The duty manager is responsible for managing staff,overseeing stock control and dealing with any difficult customer complaints or queries.There are 8 full-time shift team leaders who report to the duty managers and

14、act as shopfloor supervisors whilst also serving customers.When a fellow duty manager is on annual or sick leave then the other duty manager and the Store Manager share responsibility for managing their half of the store.There are 84 staff employed at your branch in total,on both a part-time and ful

15、l-time basis.Practice Situational Judgement Test For personal use only.Unauthorised copying or distribution in printed,electronic,or any other form in whole or in part,is prohibited without prior written permission from AssessmentDay.Page 3 Document last updated 09-04-2013 AssessmentDay www.assessme

16、ntday.co.uk Situation 1:You have arrived for work at 7.30am on a Friday to find that,out of the 19 staff due in for the early shift on the exterior DIY and gardening area,five have not turned up.You are responsible for this area today.All five of the absent staff have caught a severe flu-like virus which is affecting a high number of people in Saldringham at the moment.Today is due to be very busy as you are expecting a large delivery of garden sheds and Fridays are often quite busy in the shop