2025年人力资源管理监测报告（英文版）.pdf

1、June 2025People&Organizational Performance PracticeHR Monitor 2025A comprehensive benchmark survey of workforce and HR trends across Europe delivers critical insights for todays HR leaders.HR Monitor 2025June 2025This report is a collaborative effort by Julian Kirchherr and Vincent Brub,with Charlot

2、te Seiler,Kira Rupietta,Kristina Strk,Marlene Senst,and Simon Gallot Lavalle,representing views from McKinseys People&Organizational Performance Practice.ContentsRethinking HR:Aligning people,strategy,and technology in a time of changeAbout the authorsRethinking talent acquisition:Adapting hiring st

3、rategies to a changing labor marketEmployee development:From a fragmented approach to an integrated strategyEnhancing employee experience:A strategic priority for engagement and retentionTransforming HR services:How SSC and gen AI are reshaping HR operating modelsStrategic workforce planning:Why its

4、 more critical than ever432111622276Preface3CHAPTER 1INTRODUCTIONCHAPTER 2CHAPTER 3CHAPTER 4CHAPTER 5PrefaceHR leaders often know the ins and outs of their workforce intimately.But the field lacks relevant,comparable benchmarks for best practices and metrics that track HR changes over time,the react

5、ion of departments across companies to business changes,and the evolving expectations and needs of employees.To help HR leaders compare their functions with others and benchmark their progress accordingly,weve repeated and expanded our HR Monitor report.Last years report covered Germanys HR landscap

6、e.This year,to create a robust set of meaningful indicators across the HR topics most relevant to European organizations,we gathered data from 1,925 companies and insights from more than 4,000 employees across Europe and,for comparison purposes,the United States.The survey data was gathered at the e

7、nd of 2024,spans multiple sectors,and has been enriched by more than 50 interviews with HR professionals and insights from experts in McKinseys People&Organizational Performance Practice.This data set forms the basis for detailed HR benchmarking,including country-and industry-specific comparisons.Th

8、is years report highlights developments in both what HR deliverssuch as strategic workforce planning,talent acquisition,and employee developmentand how it operates,including the use of technologies such as gen AI.It also sheds light on employee trends,especially those related to employee experience

9、and the factors that influence attraction and retention.The HR Monitor aims to support HR professionals with up-to-date metrics to enable more data-driven decisions and strengthen the management of HR functions.Thank you for your interest in the HR Monitor.We strive to improve and expand this effort

10、 in the years ahead.Julian KirchherrPartner,BerlinKristina StrkAssociate Partner,MunichVincent BrubSenior Partner,Montral3HR Monitor 2025IntroductionRethinking HR:Aligning people,strategy,and technology in a time of changeThe gap is widening between what is needed from an efficient,effective HR func

11、tion and what most organizations currently offer.Enhancing employee experience is widely seen as a cornerstone duty of HR,but about 36 percent of employees across Europe and the United States are not satisfied with their current employer.And most HR departments are still far from making full use of

12、the tools and practices available to them,including gen AI,which has been applied at scale to only a small number of HR departments.This report highlights five trends that HR leaders in Europe must recognize and act on to close the gaps among business expectations,employee needs,and HR delivery.1.Wo

13、rkforce planning is not approached strategically enough.As organizations try to keep up with rapid changes driven by gen AI and shifting skill needs,workforce planning must move beyond short-term staffing forecasts to include a longer-term view and future-scenario planning.While 73 percent of survey

14、ed organizations conduct full operational workforce planning,only a small share link their strategies to future skill needs.For example,in the United States,only 12 percent of HR leaders say they do strategic workforce planning with at least a three-year focus.4HR Monitor 20252.Talent acquisition is

15、 becoming more complex.The increase in layoffs across sectors and rising unemployment rates suggest that the labor market is easing in many regions,but hiring remains a challenge.The results of McKinseys 2025 HR Monitor Survey show that offer acceptance rates are low(56 percent in the countries stud

16、ied),18 percent of new hires leave during their probationary period,and overall hiring success stands at just 46 percent in Europe.These difficulties call for a more strategic and coordinated approach to attracting and hiring talent.3.Employee development continues to be highly fragmented.Employee development is imperative for organizational success,but many organizations still segment it into silos.Surveyed HR professionals and employees report clear areas for improvement:26 percent of employee